Our Model
Surpassing Customers’ Expectations and Creating Value with Quality Services
Adhering to our business motto of “Surpassing Customers’ Expectations and Creating Value with Quality Services”, and service concept of “ Living+“, we have adopted business model of “Service alignment, Business modularisation, Modules specialisation and Management digitalisation” to serve and create value for our customers with quality property management services.
We divide the households of residential properties managed by our Group into different community grids whereby each grid is assigned with one living consultant, serving as our key contact person for the relevant properties managed by our Group to handle customers’ requests and provide consistent quality services to our customers.
